Musikschule Schöneberg Q15 - Klavierunterricht und Gitarrenunterricht - Berlin

Jonathan Strauß

Ich bin nun seit über einem Jahr in dieser Musikschule, um mich wöchentlich theoretisch sowie auf dem Klavier auf die Aufnahmeprüfung zu einem Musikstudium vorzubereiten. Die entspannte Atmosphäre der Treffen verbunden mit der Erfahrung von Markus sorgen für meine vollste Zufriedenheit. Da er schon viele angehende Musikstundenten auf Eignungsprüfungen verschiedener Unis vorbereitet hat, kann ich viel von ihm lernen und fühle mich gut vorbereitet. Besonders zufrieden bin ich mit der Berücksichtigung und dem Augreifen meiner individuelllen Wünsche und Probleme, denen mit Wohlwollen und viel Geduld begegnet wird.
Ich bin sehr froh, diese Musikschule gefunden zu haben und würde sie an jeden weiter empfehlen, der sich auf eine musikalische Eignungsprüfung vorbereiten, sein Musiktheorie-Wissen aufbessern oder einfach Klavierspielen lernen möchte!

Dave A

Ich bin seit über 4 Jahren Klavierschüler an der Q15. Ich bin sehr zufrieden.

Andreas Deisler

Sehr gut

Sejal Vaidya

Unprofessional and rude. He discriminates between students who pay and the students with gift vouchers, even though he knows the vouchers are also paid for, and with the same price as the normal lessons.
I'm an intermediate keyboard player wanting to improve a certain technique. My partner and friends gifted me two 30-min private lessons (totally for EUR 60). When I approached the manager about getting a free trial lesson (as mentioned on their website) to get the feel of the tutor before we begin our lessons, I was refused because according to him people with gift vouchers aren't eligible (which made absolutely no sense).
Also, because he was taking long to reply to my messages and I didn't want to disturb him, I then asked him if he could share the contact of (or arrange a short meeting with) the tutor, so that I could directly have a short chat with them about what course plan to expect, what techniques I already know, and what topics I want to focus on. He yelled at me saying that he already told me there would be no trial lesson or pre-lesson chat, because I have "gift vouchers", and any discussion with the tutor can only be done during the lessons. He also yelled that I'm sending him too many messages with special requests and he constantly kept reminding me as if I should be obliged to have those "gift vouchers".
Does he even know that he has not gifted me those vouchers for free, out of his own pocket? And how does asking for a course/lesson plan become a "special request"? Aren't all paid & professional tutors required to provide a syllabus or be open to pre-discussion about topics? And aren't managers supposed to answer any queries patiently?
I asked him to refund all the money back spent on the vouchers, because clearly I can't proceed with his rude behaviour. It's been a few weeks since then, and he has still not responded. I'll have to file a legal consumer complaint and chargeback report for this soon, if the money is not refunded.

M A

Not happy. No fun here. We use an online course now, and enjoy the lessons, finally!

Marcos Vinícius Vieira de Sousa

Cornelia Krause

Ayme Matsumoto (r.ayme.n)